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SafeNet Factsheet N°9

30/09/2024

CEJI presents the latest SafeNet factsheet in English assessing how social media platforms responded to reports of discriminatory content and hate speech for the period of June -July 2024. According to the data, social media platforms do not remove the majority of hateful comments reported by regular users, and the trusted flagger/partner status remains essential to eliminating hateful comments. Further, the number of reports that received a response within 24 hours decreased and the issue of geo-blocking persists. There is improvement in feedback given by platforms in cases where it was previously
missing. However, in some cases and some countries, 99% of the reports were ignored and there was 0 removal rate.

This Factsheet is part of the 24-month project SafeNet: Monitoring and Reporting for Safer Online Environments.

Bringing together 21 partners, including CEJI, and coordinated by INACH (International Network against Cyber Hate), the project focuses on continuous monitoring and reporting hate speech content to the IT companies and responsible authorities and awareness raising by regular advocacy towards the social media companies, providing consolidated and interpreted data to national authorities as well as running national bi-monthly information campaigns involving different stakeholders, including IT companies, public authorities, civil society organisations and media.

Funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union. The European Union cannot be held responsible for them.